On November 16, this year at AfricaCom 2016 awards dinner held at The Waterfront Lookout Granger Bay Cape Town, Huawei Technologies picked up two of the prestigious awards, namely, The Most Significant LTE Development, and Delivering Excellence in Customer Experience.
The Most Significant LTE development award was awarded jointly to Huawei and MTC, the leading telecom operator in Namibia, for the introduction of LTE and 4.5G in Namibia.
This award recognizes Huawei’s contribution to the industry in Africa and Huawei will continue to work with ICT operators, standardization organizations, industry organizations and a wide range of co-operations to promote the ICT industry in Tanzania and also across the African continent.
David Chen, Director of Marketing & Sales Solutions of Huawei Southern Africa Region， receiving the Award of the Most Significant LTE Development
In Tanzania, Huawei has partnered with the Tanzania Telecommunication Company Limited (TTCL) to launch the 4.5G network. The launching of 4.5G marks the continuing journey of Huawei and TTCL’s transformation to make aggressive market penetration in Tanzania.
4.5G will have a significant positive contribution to the digital society, bringing cutting-edge communication to citizens, businesses and governments, opening innovations that in the end will create new jobs and the new technology will not only benefit Tanzanian society, but also open a new gateway for the whole of the African continent.
Last year, the government of Tanzania together with Huawei signed Memorandum of Understanding (MOU) for ICT cooperation, by which, Huawei became the official ICT advisor to Tanzania government.
Austin You，Vice President of Huawei Southern Africa Region，receiving the Award of The Delivering Excellence in Customer Experience
Huawei has also received an important award from the government dubbed ‘Outstanding ICT leadership and contribution’ to praise Huawei for its leadership position in Tanzania ICT industries and great contribution Huawei did to Tanzania in the past 15 years. The contribution provided by Huawei Company as a high-technology company has empowered many Tanzanians through ICT.
Meanwhile, the Delivering Excellence in Customer Experience award was won by Huawei’s Customer Experience Management (CEM) solution which is business driven and targets high-end telcos that aim to improve their business & operation performance and deliver a great customer experience to their end user.
The solution offers a user-centric solution which shifts the aspect from network-centric to user-centric, establishing user experience indicators of voice, Web, Streaming, Email and OTT services etc. to managing and improving the whole customer experience life-cycle and creating value.